Jennifer Kerr had spent more than two decades in salons watching clients lose their hair and lose confidence alongside it. She understood the science behind what was happening: hormonal shifts, stress cycles, postpartum triggers. Most of what was available on the supplement shelf did not reflect any of it. That gap became StrandScience. Launched in [...]The post Jamie and Jennifer Kerr on What Happens When You Treat Customers as Students, Not Targets appeared first on LA Weekly.
Jamie and Jennifer Kerr on What Happens When You Treat Customers as Students, Not Targets
